Technology Training

Have you ever noticed that employees may be gung-ho for a few days or weeks after a new training, but all too soon start to drift back into their old ways? This is normal human nature. Fortunately, it’s avoidable. Alterity knows how to train your employees to achieve full user adoption and realize a technology’s full capabilities. We can perform new technology training for you, either live onsite or virtually.

Alterity’s technology training is different from other approaches to training. We tailor our training and support to meet your organization’s individual requirements. Our instructors are the best in the industry at communicating technology changes to business users. And they’re stars in change management methodologies that inspire long-term user adoption. That means our training goes beyond education: We work with your management team to create a strategic plan that encourages and reinforces long-term behavioral changes, presenting your organization with outstanding — and long-standing — results.

Here are a few of the types of technology training we do:

  • Helping employees adjust to new operating systems in general, and coaching them on how to get the most out of specific programs, such as Word, Outlook, Excel and PowerPoint
  • Implementing a document management systems or migrating to a new one
  • Conducting IT onboarding for new employees Providing virtual or onsite training for Office 365, Windows 10, Adobe Acrobat and other IT applications
  • Providing virtual floor support after a technology rollout by allowing staff to virtually raise a flag when they encounter a problem or need an answer.

iManage

Since 1999, we have successfully helped hundreds of organizations implement industry-leading document management systems. We were the first certified training partner for iManage; the first to create an authorized training center; and the first to train on matter centricity. Our educators, consultants, content developers and project managers have a wealth of experience that allows organizations of all sizes to accelerate user adoption and maximize their return on investment in the iManage Work 10 document management. Our award-winning change management methodology coupled with engaging communications and effective learning delivered by experienced trainers ensure you get complete user buy-in.

We deliver in-depth libraries of eLearning and instructor-led materials for the iManage document management system. We also maintain User Adoption Materials (UAM) for the most recent version. The UAM includes project marketing, communications, classroom planning, and post-deployment support tools and materials.

NetDocuments

Since 1999, we have successfully helped hundreds of organizations implement industry-leading document management systems. We were the first certified training partner for NetDocuments; the first to create an authorized training center; and the first to train on matter centricity. Our educators, consultants, content developers and project managers have a wealth of experience that allows organizations of all sizes to accelerate user adoption and maximize their return on investment in the NetDocuments document management. Our award-winning change management methodology coupled with engaging communications and effective learning delivered by experienced trainers ensure you get complete user buy-in.

We deliver in-depth libraries of eLearning and instructor-led materials for the NetDocuments document management system. We also maintain User Adoption Materials (UAM) for the most recent version. The UAM includes project marketing, communications, classroom planning, and post-deployment support tools and materials.

Microsoft Office Products

We have helped over 160,000 employees from more than 200 organizations successfully migrate to Microsoft Office 2010 and 2013. Now we are helping leading organizations transition to Windows 10 and Office 365. We know best how to leverage the incremental changes that positively impact users, saving them time and improving the quality of their work. Our award-winning change management methodology coupled with engaging communications and effective learning delivered by experienced trainers ensure you get complete user buy-in.

Our content catalog includes hundreds of learning opportunities, assessments and simulations for Microsoft Word, Excel, Outlook, PowerPoint, One Note, Skype and Windows. There are Learning Paths to achieve three levels of competency. We deliver in-depth libraries of eLearning and instructor-led materials and a package of User Adoption Materials (UAM) that include project marketing, communications, classroom planning, and post-deployment support tools and materials.